We operate our own network which means we control both where you are shipping from and - more importantly - where you are shipping to (unlike most other companies), we know first-hand the charges that will be incurred by your shipment.

No hidden charges guarantee

Our price includes boxes, bubble wrap and tape. Our boxes are specially made for us and use a hardening agent to ensure strength and durability. To make it even easier we suggest you order extra boxes in case you need more than you planned. If you find you do not need them all simply hand the empty boxes back when we collect.

What's the difference between a Large Box and Standard Box?

If you can pack a TV back into its original packaging and box then this would be acceptable, providing the box is not damaged in any way.

What are unacceptable packing types?

Once collected by our driver, some items will be placed inside boxes for shipping. We have specific boxes designed to take all sorts of items from suitcases and family items (e.g. pushchairs, car seats, sports equipment, bicycles, etc.) to musical instruments (with or without their hard cases).

See Does my suitcase need protection?

You can arrange for the delivery of packing boxes and their collection (once packed) online or over the phone. We need a minimum of 36 hours’ notice so please do not leave it to the last minute.

Can I book a delivery or collection day?

What is the difference between “door of the building” and “door of my home”?

We understand that moving abroad is one of the most stressful things you can do in life so if you need some storage options while you’re working out the logistics of your move, just let us know.

Moving abroad, 2-weeks storage included at origin and destination

Once you have placed your order with us, we will email you a link which will take you to the login for your online account.

How does the shipping process work?

Seven Seas Worldwide operates its own business centres around the world.

Do you offer multilingual communication?

When can I speak to someone?

You can monitor and manage your shipment through your online account from start to finish. 

See What does my online dashboard do?

It is normal practice for us to split the full charge for shipping to Thailand by sea into two stages. If the shipment is sent by air, then it depends on the service: Air Economy has payment in three stages whilst Air Express has payment in two stages.

What is your two or three-stage payment plan?

Our large and standard boxes have packing tips printed on the flaps at the top of each box type.

If your address is outside the range of our depot’s vehicles, all the boxes you need for your shipment will arrive in a large delivery box. Check out our videos for each box type and how they are to be used to pack your possessions. Any boxes that you find you do not need, please return to the Delivery Box and it will be collected at the same time as the rest of your boxes.