How to prepare large items for collection

Pedal bicycles

To ship adult and child-sized bicycles, thoroughly clean the entire bike. If a local environmental agency discovers any organic matter, it may lead to delays or fines.

Then, to avoid extra charges, remove the pedals. We also suggest removing bike accessories, such as bags, bells and lights and placing them in a separate bag. Please don't lock your bicycles.

Guitars

The safest way to ship a guitar is in a hard case. Specially shaped to snuggly fit your guitar, they offer robust, firm protection that a soft case cannot match. If all you have is a soft case, cover it in several layers of protective bubble wrap.

Sports equipment

Fully clean and dry all sports and outdoor equipment. Items such as golf clubs, skis, snowboards, and surfboards, are likely to be checked by the destination country's local environmental agency.

If available, place your equipment in the case or bag they arrived in. Cover each item in layers of bubble wrap.

Suitcases

Each suitcase will be placed in a larger box at our depot. Our tailor-made cardboard containers are specifically designed to protect the most vulnerable parts of your case, such as rolling wheels. To avoid unwanted charges at a later date, please provide accurate measurements and be sure to account for things that protrude, like wheels and handles.

Please note: the maximum accepted suitcase size is 89cm height, 59cm length, and 49cm wide.

To measure your suitcase, follow these simple steps:

• Place your suitcase's smallest end on the floor.
• Measure the case's height, length and width. Remember to include anything that sticks out, such as side handles, buckles or wheels.
• Your suitcase will be placed in a larger box at our depot, so accurate dimensions are necessary.